Case Studies

Case Study: M365 Migration & Active Directory Consolidation for Automative Industry

Client:

A leading global provider of automotive anti-vibration solutions, with operations across multiple locations.

Industry:

Automotive Manufacturing & Engineering

Challenge:

Client faced several IT infrastructure challenges due to multiple legacy systems, fragmented Active Directory (AD) environments, and an outdated on-premises email system. Key issues included:
πŸ”Έ Decentralized Active Directory environments, causing security and management difficulties.
πŸ”Έ Legacy email systems that lacked scalability and cloud integration.
πŸ”Έ Inefficient collaboration tools, impacting productivity across global teams.
πŸ”Έ Compliance concerns due to inconsistent identity management policies.

Solution:

Our team worked closely with TrelleborgVibracoustic to design and implement a strategic IT transformation, ensuring a seamless transition to Microsoft 365 and a unified Active Directory environment. The project included:
βœ… Comprehensive AD Consolidation – Standardized multiple AD forests into a single, streamlined directory.
βœ… Seamless Microsoft 365 Migration – Transitioned on-premises email to Exchange Online with zero downtime.
βœ… Identity & Access Management (IAM) Optimization – Strengthened security policies and enforced Multi-Factor Authentication (MFA).
βœ… Microsoft Teams & SharePoint Deployment – Enhanced collaboration & document management.
βœ… End-User Training & Change Management – Ensured a smooth adoption process with user-friendly onboarding sessions.

Results:

πŸš€ 50% Faster IT Management – Centralized AD environment reduced administrative overhead.
πŸš€ 99.9% Uptime with Microsoft 365 – Ensured high availability and business continuity.
πŸš€ Enhanced Security & Compliance – Standardized IAM policies and MFA implementation reduced security risks.
πŸš€ Increased Collaboration & Productivity – Microsoft Teams and SharePoint enabled seamless global communication.

Conclusion:

The successful M365 migration and AD consolidation empowered TrelleborgVibracoustic with a secure, scalable, and future-proof IT infrastructure, supporting their continued global expansion.

πŸ“© Looking to optimize your IT infrastructure? Contact us today for a consultation!

Case Study: M365 Administration & AD/Exchange Migration for Industrial Enclosure Systems, Germany

Client:

A global leader in industrial enclosure systems, power distribution, climate control, and IT infrastructure solutions.

Industry:

Manufacturing & IT Infrastructure Solutions

Challenge:

Client required comprehensive IT management for their Microsoft 365 environment, along with Active Directory & Exchange migration and Identity & Access Management (IAM) enhancements. Key challenges included:

πŸ”Έ Complex M365 Administration – Managing and optimizing M365 across multiple locations.
πŸ”Έ Active Directory & Exchange Migration – Transitioning users and services with minimal downtime.
πŸ”Έ Identity Management Implementation – Integrating OneID IDM for unified identity governance.
πŸ”Έ Security & Compliance – Ensuring LDAP integration and automating administrative tasks via PowerShell.

Solution:

We provided end-to-end Microsoft 365 administration, supporting the entire solution lifecycle from design and implementation to testing, maintenance, and continuous improvement. Key deliverables included:

βœ… M365 Administration & Lifecycle Management – Proactive monitoring, configuration, and optimization.
βœ… Active Directory & Exchange Migration Support – Assisted in planning and executing migration projects while ensuring data integrity and user access continuity.
βœ… OneID IDM Implementation – Integrated Identity & Access Management (IAM) solution to streamline authentication and security controls.
βœ… Test Case Development & Execution – Designed and conducted comprehensive test cases to validate OneID functionality.
βœ… LDAP Integration & Security Hardening – Configured LDAP for seamless authentication and directory synchronization.
βœ… PowerShell Automation – Developed and implemented PowerShell scripts to automate administrative tasks and improve efficiency.

Results:

πŸš€ Enhanced M365 Performance – Optimized Microsoft 365 services for better efficiency and security.
πŸš€ Seamless AD & Exchange Migration – Ensured a smooth transition with minimal disruption.
πŸš€ Stronger Identity & Access Security – OneID IDM centralized authentication and improved security compliance.
πŸš€ Increased IT Automation – PowerShell scripting reduced manual effort and streamlined operations.

Conclusion:

By delivering comprehensive M365 administration, AD & Exchange migration support, and IAM implementation, we helped Client build a more efficient, secure, and future-proof IT environment.

πŸ“© Looking to optimize your IT infrastructure? Contact us today for a consultation!

Case Study: Exchange Migration & 2nd/3rd Level Support for SAP Patner

Client:

SAP Partner Company– A global leader in enterprise software solutions, specializing in ERP, cloud computing, and business applications.

Industry:

Enterprise Software & IT Services

Challenge:

SAP Partner required high-level support and migration expertise for its Exchange environment, managing a large-scale infrastructure with:

πŸ”Έ 60,000 – 70,000 mailboxes spread across multiple locations.
πŸ”Έ 35 – 40 Exchange servers, requiring seamless migration and optimization.
πŸ”Έ Complex Active Directory (AD) environment, necessitating careful planning and execution.
πŸ”Έ Minimizing downtime & user disruption during migration.

Solution:

As part of the freelance Exchange Team, we provided 2nd/3rd Level Support and managed the Exchange migration across SAP Partner’s extensive IT environment. Key deliverables included:

βœ… Advanced Exchange Administration – Managed MS Exchange 2007 & 2010 operations, troubleshooting, and optimization.
βœ… Large-Scale Migration Execution – Assisted in migrating thousands of mailboxes with minimal impact on users.
βœ… Active Directory & ADMT Support – Managed Windows Server & ADMT (Active Directory Migration Tool) for seamless domain and user transitions.
βœ… High-Level 2nd/3rd Level Support – Resolved complex issues related to Exchange, AD synchronization, and email performance.
βœ… Server Optimization & Monitoring – Ensured optimal performance across 35-40 Exchange servers, reducing downtime.

Results:

πŸš€ Seamless Migration of 60,000+ Mailboxes – Ensured a smooth transition with minimal disruption.
πŸš€ Optimized Exchange Infrastructure – Improved performance, security, and reliability.
πŸš€ Increased IT Efficiency – Reduced response time for support tickets through advanced troubleshooting.
πŸš€ Enhanced Active Directory Integration – Strengthened SAP’s identity and access management framework.

Conclusion:

By delivering expert-level Exchange migration and support, we helped SAP transition to a more scalable, secure, and efficient messaging environment, ensuring business continuity and user satisfaction.

πŸ“© Looking for expert Exchange migration and support? Contact us today!

Case Study: IT Infrastructure Administration & Optimization for Construction Stores Austria

Client:

A leading Austrian retail company specializing in home improvement and construction materials, operating across multiple locations with a large-scale IT infrastructure.

Industry:

Retail & IT Infrastructure

Challenge:

Client required expert IT administration and optimization to manage and enhance their enterprise infrastructure, supporting:

πŸ”Έ 6,000 users across multiple locations.
πŸ”Έ Aging Active Directory & Exchange environment, requiring migration and upgrades.
πŸ”Έ Break-fix and troubleshooting needs to ensure business continuity.
πŸ”Έ Backup & virtualization improvements for disaster recovery and system efficiency.

Solution:

As part of the freelance IT support team, we provided advanced administration, optimization, and migration services across client’s IT infrastructure. Key deliverables included:

βœ… IT Infrastructure Administration & Optimization – Managed and improved Windows Server & Active Directory (AD) performance.
βœ… Active Directory Design & Migration – Upgraded AD structure, configured Group Policies (GPOs), and ensured seamless domain migration.
βœ… Exchange 2010 Administration & Optimization – Ensured high availability and performance for enterprise email services.
βœ… Break-Fix & Troubleshooting – Provided 2nd/3rd level support to quickly resolve critical IT issues.
βœ… Hyper-V Virtualization Management – Optimized virtual environments for scalability and efficiency.
βœ… Symantec Backup Exec Administration – Implemented robust backup & recovery strategies to enhance data security.

Results:

πŸš€ Improved IT Efficiency for 6,000 Users – Reduced downtime and enhanced system stability.
πŸš€ Successful Active Directory Upgrade – Strengthened security and streamlined user management.
πŸš€ Optimized Exchange & Backup Infrastructure – Ensured email reliability and improved data recovery processes.
πŸš€ Faster Issue Resolution – Reduced response time for break-fix and troubleshooting, improving operational productivity.

Conclusion:

By providing comprehensive IT infrastructure administration and optimization, we helped bauMax Γ–sterreich modernize their IT environment, ensuring higher performance, security, and business continuity for their 6,000+ users.

πŸ“© Looking for expert IT infrastructure support? Contact us today!

Case Study: IT Rollout & Migration for HP CDS, Germany

Client:

Procter & Gamble Germany – A global leader in consumer goods, requiring a large-scale IT rollout and migration across multiple locations.

Industry:

Consumer Goods & IT Infrastructure

Project Partner:

HP CDS – Project executed as a freelance consultant through HP Corporate Deployment Services (CDS).

Challenge:

Procter & Gamble Germany required expert consulting and technical support for a large-scale IT rollout and migration, covering:

πŸ”Έ Deployment & migration of 1,000+ desktops across multiple locations in the Rhein/Main region.
πŸ”Έ Seamless integration with Active Directory & MS Exchange 2010.
πŸ”Έ Lync Server & HP OpenView Implementation for unified communication and monitoring.
πŸ”Έ Ensuring minimal disruption to business operations during the rollout.

Solution:

As a freelance consultant for HP CDS, we provided technical expertise and hands-on support to ensure a smooth transition and optimized IT infrastructure. Key deliverables included:

βœ… IT Rollout & Migration Planning – Designed and executed a structured deployment strategy for 1,000 desktops.
βœ… Active Directory Integration – Ensured seamless domain join & policy enforcement across all newly deployed devices.
βœ… MS Exchange 2010 Configuration & Support – Assisted in email migration, user mailbox setup, and system optimization.
βœ… Lync Server Implementation – Enabled efficient communication & collaboration among employees.
βœ… HP OpenView Deployment – Integrated IT monitoring solutions for real-time infrastructure management.
βœ… On-Site User Support & Training – Provided hands-on assistance to ensure smooth adoption and minimal downtime.

Results:

πŸš€ Successful Deployment of 1,000 Desktops – Ensured all workstations were fully functional with zero data loss.
πŸš€ Seamless AD & Exchange Migration – Strengthened identity and access management for all employees.
πŸš€ Improved IT Monitoring with HP OpenView – Enabled proactive system health tracking and faster issue resolution.
πŸš€ Enhanced Business Communication – Lync Server deployment streamlined internal messaging and video conferencing.

Conclusion:

By delivering expert IT migration and rollout services, we ensured Procter & Gamble Germany experienced a smooth transition with enhanced IT performance, security, and collaboration tools.

πŸ“© Need expert IT rollout and migration support? Contact us today!

Case Study: MS Server, AD, and Messaging Support for Industrial Trucks Manufacturer Germany

Client:

A global leader in industrial trucks, warehouse technology, and automation solutions, operating with complex IT infrastructure across multiple locations.

Industry:

Industrial Manufacturing & IT Infrastructure

Challenge:

The client required high-level 2nd-level IT support and administration services to manage and optimize its MS Server, Active Directory (AD), and Exchange environment. The key challenges included:

πŸ”Έ Managing 30-40 Microsoft servers to ensure high availability and performance.
πŸ”Έ Incident management and daily IT operations, addressing user requests and system issues.
πŸ”Έ Administration of MS Exchange 2010, including mailbox management and permissions.
πŸ”Έ Migration of users from Lotus Notes to Exchange, ensuring a seamless transition with minimal downtime.

Solution:

As part of the freelance IT support team, we provided comprehensive 2nd-level support and administration across Client’s IT infrastructure. Key deliverables included:

βœ… MS Server & Active Directory Support – Managed server performance, security policies, and user/group administration.
βœ… Exchange 2010 Administration – Handled mailbox setup, email configurations, and troubleshooting.
βœ… Incident Management & Daily Operations – Resolved technical issues efficiently, ensuring smooth IT operations.
βœ… User & Mailbox Management – Created, modified, and managed user accounts, permissions, and access controls.
βœ… File Services & Permission Management – Ensured secure and structured file access for users across departments.
βœ… Lotus Notes to Exchange Migration – Assisted in the seamless transition of users, ensuring data integrity and user adaptability.

Results:

πŸš€ Optimized IT Operations – Efficient server and AD administration improved system stability.
πŸš€ Enhanced Email & Messaging Performance – MS Exchange 2010 provided a more reliable and scalable messaging solution.
πŸš€ Smooth Lotus Notes Migration – Ensured a seamless email transition, minimizing user impact.
πŸš€ Faster Issue Resolution – Improved incident response times, reducing IT disruptions.

Conclusion:

By delivering expert-level 2nd-level IT support, we helped the client maintain a stable, secure, and efficient IT environment, ensuring business continuity and improved user experience.

πŸ“© Looking for professional IT support? Contact us today!

Case Study: IT Administration & 2nd Level Support for Special Chemical Manufacturing Company Germany

Client:

A global leader in specialty chemicals, requiring robust IT infrastructure management to support business-critical operations.

Industry:

Chemical Manufacturing & IT Infrastructure

Challenge:

Client needed reliable 2nd-level IT support and system administration for their enterprise IT infrastructure, covering:

πŸ”Έ Managing and supporting 350+ Windows Servers (2003/2008R2) across multiple locations.
πŸ”Έ Optimizing VMware ESX & vSphere 4 farms to ensure high availability.
πŸ”Έ Enhancing IT security with McAfee ePO & antivirus management.
πŸ”Έ Backup administration & troubleshooting using IBM TSM for data integrity.
πŸ”Έ Maintaining hardware infrastructure across HP, IBM, and NetApp systems.
πŸ”Έ ITIL-based service management, ensuring smooth change, configuration, and incident handling.

Solution:

As a freelance IT administrator, we provided comprehensive infrastructure support, troubleshooting, and process optimization to enhance system stability and security. Key deliverables included:

βœ… Windows Server Administration – Managed and optimized 350+ Windows servers, ensuring high availability and security compliance.
βœ… VMware ESX & vSphere 4 Optimization – Improved virtualization performance and resource allocation.
βœ… McAfee ePO & Security Solutions – Monitored and maintained enterprise antivirus systems, ensuring proactive threat mitigation.
βœ… Backup Management with IBM TSM – Ensured reliable backup & restore operations, reducing the risk of data loss.
βœ… Hardware & Storage Administration – Managed HP, IBM, and NetApp systems, ensuring high-performance storage solutions.
βœ… PowerShell Scripting – Automated administrative tasks, improving efficiency and reducing manual workload.
βœ… ITIL-Based Service Management – Implemented Configuration, Change, and Incident Management, ensuring structured IT operations.

Results:

πŸš€ Optimized IT Operations – Reduced system downtime and improved server performance.
πŸš€ Stronger IT Security – Enhanced antivirus and endpoint protection, ensuring compliance and risk mitigation.
πŸš€ Efficient Backup & Recovery – Improved data protection and disaster recovery processes with IBM TSM.
πŸš€ Streamlined Virtualization Management – VMware performance enhancements improved overall system efficiency.
πŸš€ Automated IT Processes – PowerShell scripting reduced manual efforts and increased operational efficiency.

Conclusion:

By providing expert IT administration, security management, and ITIL-based support, we helped Client strengthen its IT infrastructure, ensuring stability, security, and operational excellence.

πŸ“© Looking for expert IT support & infrastructure management? Contact us today!


Would you like to emphasize any additional technical aspects or challenges? πŸš€

Case Study: IT Support & Server Administration for Japanese Electronic Manufacturer Germany

Client:

PAN Automotive – A leading provider of automotive technology solutions, requiring reliable IT infrastructure management and advanced support.

Industry:

Automotive Technology & IT Infrastructure

Challenge:

PAN Automotive needed high-level IT support and server administration to manage its multi-platform environment, covering:

πŸ”Έ Windows Server Administration (2003/2008) & Active Directory Management.
πŸ”Έ MS Exchange 2003/2007 Maintenance & Migration.
πŸ”Έ Installation, migration, and operation of SCCM 2007 for software deployment and patch management.
πŸ”Έ Linux & VMware administration to support virtualization and multi-platform integrations.
πŸ”Έ Network infrastructure optimization, including Cisco & HP switches/routers and Bluecoat security solutions.

Solution:

As a freelance IT consultant, we provided end-to-end server administration and advanced troubleshooting, ensuring optimal system performance. Key deliverables included:

βœ… Windows Server & Active Directory Administration – Managed user accounts, GPO policies, and security configurations.
βœ… MS Exchange Server Management – Ensured smooth email operations, mailbox migrations, and troubleshooting.
βœ… SCCM 2007 Deployment & Operations – Installed, migrated, and maintained System Center Configuration Manager for automated patching and software distribution.
βœ… Linux & VMware Administration – Maintained virtualized environments and ensured cross-platform compatibility.
βœ… Cisco & HP Network Infrastructure Support – Optimized network switches, routers, and firewall policies for secure connectivity.
βœ… Bluecoat Security Management – Configured web security and proxy solutions to enhance network security.

Results:

πŸš€ Optimized IT Infrastructure – Improved server uptime and network performance across multiple platforms.
πŸš€ Efficient SCCM Operations – Automated software deployment and patch management, reducing IT workload.
πŸš€ Seamless Exchange Management – Ensured email reliability and security with proactive maintenance.
πŸš€ Enhanced IT Security & Network Stability – Strengthened Cisco & Bluecoat security to mitigate cyber risks.
πŸš€ Faster Troubleshooting & Support – Reduced incident resolution time, ensuring minimal business disruption.

Conclusion:

By delivering expert-level server administration, network support, and IT infrastructure optimization, we helped PAN Automotive streamline operations, enhance security, and improve system reliability.

πŸ“© Need expert IT infrastructure support? Contact us today!

Case Study: Development and Deployment of .NET-Based POS Systems by Our Partner Teams in Middle East

Background

In the rapidly evolving retail landscape, efficient and reliable Point of Sale (POS) systems are crucial for streamlining operations, managing inventory, and enhancing customer experiences. Our partner software development teams, located in Pakistan and UAE, have leveraged the robust capabilities of the .NET framework to develop versatile POS solutions tailored for both local and cloud-based deployments.

Development Process

The development teams utilized the .NET framework to create a POS system that offers flexibility, scalability, and security. The system is designed to operate seamlessly in both local environments and cloud infrastructures, catering to the diverse needs of retailers. Key features of the system include:

  • User-Friendly Interface: Intuitive design ensuring ease of use for retail staff.
  • Inventory Management: Real-time tracking of stock levels across multiple locations.
  • Sales Reporting: Comprehensive analytics and reporting tools for informed decision-making.
  • Customer Relationship Management (CRM): Tools to manage customer data and purchase histories.
  • Integration Capabilities: Seamless integration with existing accounting and e-commerce platforms.

Deployment and Adoption

The POS system has been successfully deployed across various retail sectors, demonstrating its adaptability and effectiveness.

Benefits Realized

Retailers implementing this .NET-based POS system have reported significant improvements in operational efficiency and customer satisfaction:

  • Enhanced Efficiency: Streamlined checkout processes and reduced transaction times.
  • Accurate Inventory Tracking: Minimized stock discrepancies and optimized inventory levels.
  • Data-Driven Insights: Access to detailed sales reports facilitating strategic planning.
  • Scalability: The system’s flexibility allows for easy scaling to accommodate business growth.

Conclusion

The collaboration with our partner development teams in Middle East has resulted in a robust and adaptable POS solution that meets the dynamic needs of modern retailers. The system’s successful deployment across various retail businesses underscores its effectiveness in enhancing operational efficiency and customer engagement.